At Star Engineering, we’re driven to continually improve our products and services. It was that commitment to quality that led us to implement our formal Quality Management System in December, 2003, becoming ISO/TS 16949:2002 registered shortly after that. As our practices have changed and our business expanded, we’ve continually updated our registrations and certifications as a sign to our customers of our dedication to quality. Star Engineering currently holds ISO 9001:2015 and IATF 16949:2016 certifications.
Our goal in establishing our quality assurance program was to foster a company-wide culture focused on product improvement and customer care. We provide training and education to all our employees on how to recognize deficiencies and to effect positive change within the company. We seek every available opportunity to improve our products and services, develop positive relationships with our suppliers, and to meet the level of quality our customers have come to expect.
We utilize the latest practices and technologies to maintain efficient manufacturing and product management, and reduce lead times for our customers. These achievements help us to reduce customer costs, maintain customer satisfaction, and remain competitive in our industry.
Our Quality Policy:
To achieve total customer satisfaction by furnishing top quality, with constant improvement to provide value.